I was banned for the same reason. I showed the staff pretty much the same evidence, email AND a voicemail from my bank saying that my account was compromised. They said the same to me.
Listen, I know how you feel. But, you know what? They're just rude. They don't listen and they don't want to.
It was sooo clear that I didn't chargeback, and same with you. You SHOULD be unbanned. But, they're not going to.